Almost three years ago, one of the UK’s largest construction and facility management companies failed and went into liquidation. Ultimately, its demise was blamed on the huge debts the company was in. Following this, other notable FM companies entered difficult times. After thirty years of FM outsourcing in the UK, including the constant demand for lower costs from FM services is a major contributory factor for negative connotations within the FM space. Cost savings in the order of 5% - 10% are often expected from an FM tender. Over a thirty-year period, where a typical contract duration is five years, the accumulated cost savings from six generations of outsourcing can therefore be as much as 30% - 60% of the same cost 30 years ago. Clearly this is not sustainable.

During this time, headcount reduction has not stopped at operator level, for many organisations, the middle management tier has also disappeared. These were the typical subject matter experts, these that had infinite building and service knowledge. This has compounded problems within the industry.

Although numerous CAFM systems exist, there are few, if any, that guide the client organisation, the end-user through all the stages required to effectively develop, implement, operate, manage, control and administer the entire range of responsibilities and duties expected from the function.

FM Navigate will deliver all of this and more. Through a series of stand-alone or interlinked effective modules, FM Navigate will guide you through the various FM stages as a best-practices as an end-to-end process driven facility project management resource. This will fill the gap left by the lost middle management SMEs and will enable you to make informed decisions about your FM service.

FM Navigate targets demonstrable best practice at an affordable price.